Terms and Conditions

Introduction

Welcome to the online Chromebook store of AVANCE EN EDUCACIÓN GLOBAL S.L. By using this website and purchasing products online, you agree to the terms and conditions set forth below. If you do not agree to these terms and conditions, please do not use our website.

Website Ownership

Este sitio web es propiedad y está operado por AVANCE EN EDUCACIÓN GLOBAL S.L. El contenido del sitio web, incluyendo pero no limitado a, el diseño, las imágenes y el software, es propiedad de AVANCE EN EDUCACIÓN GLOBAL S.L. y está protegido por las leyes de propiedad intelectual.

Prices and Payments

All prices on our website are in € (euros) and include the corresponding Value Added Tax (VAT). We reserve the right to change prices without notice.

Payment will be processed at the time of purchase through the Redsys platform. We accept all major credit cards and we also offer a financed payment option in collaboration with our partner financial institutions.

Delivery

The devices will be delivered on the date agreed with the corresponding school or educational center. All relevant information about delivery dates will be specified in the description of the purchased product. We promise to do our best to meet agreed delivery dates, but we are not responsible for delays caused by circumstances beyond our control. In the event that delivery is delayed for reasons beyond our control, we will contact you to inform you of the new estimated delivery date.

Warranty and Returns

Ofrecemos una garantía estándar de un año en todos los productos vendidos en nuestro sitio web. Si necesita hacer una reclamación de garantía, comuníquese con nuestro equipo de soporte al cliente y le brindaremos asistencia para solucionar el problema. Tenga en cuenta que la garantía estándar no cubre daños causados por accidentes, mal uso o reparaciones no autorizadas. Los usuarios que hayan contratado una ampliación de garantía durante la compra del dispositivo serán cubiertos por la misma durante el tiempo y las condiciones especificadas en dicha ampliación.

Regarding returns, if for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving the product to request a refund or exchange. Please note that products must be returned in their original packaging and in resale condition to be eligible for a refund or exchange. Shipping and handling fees are non-refundable.

Privacy & Security

We are committed to protecting your privacy and the security of your personal information. All information you provide to us will be used only to process your order and will not be shared with third parties, unless it is necessary to fulfill your order or is required by law. You can see more information in our Privacy Policy.

Applicable Law and Jurisdiction

These terms and conditions will be governed and interpreted in accordance with the laws of Spain. Any dispute arising out of or in connection with these terms and conditions will be resolved exclusively by the courts of Sevilla.

Changes to the Terms and Conditions

We reserve the right to change these terms and conditions at any time. Any changes will be posted on our website. If you continue to use our website after any changes to these terms and conditions, you will be deemed to have accepted the changes.

Thank you for your interest in our Chromebooks online store. If you have any questions or concerns, please do not hesitate to contact our customer service.